Tenant Service Hub Review

Toronto Community Housing consistently looks for ways to improve how we deliver services to our tenants. Over the next few months, we will be reviewing the total number of Tenant Service Hubs that are open for tenant services.

On this page

    We have received feedback that tenants have experienced challenges with accessing services at our Hub locations. Through this review, we are looking for ways to improve the locations so that TCHC staff can deliver consistent and accessible services to tenants.  

    The review process includes gathering direct feedback from our tenants. We invite you to fill out the online feedback form below to let us know about your experience visiting your local Tenant Service Hub. If you have trouble accessing the form on this page, you can also open the feedback form in a new tab

    Your feedback will be considered as we review our tenant service hub model with a goal of making improvements in 2024.

    If you would like to identify the location of your Tenant Service Hub, visit our Tenant Service Hub web page.